Critics: Ask Jeeves Silently Serves Software
13th Sep 2005, 21:13 GMT
Anti-spyware and other security software makers are saying the butler did it, claiming search player Ask Jeeves is installing software on users' machines without properly notifying them or confirming their consent. Analysts agreed that the improper notification about the software -- reportedly hidden deep in a user agreement document -- is bad policy at best. In an e-mail to TechNewsWorld, Ask Jeeves stated that third-party partners were to blame for the unwanted installations, and the company is investigating.
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