People or Process Problem?
22nd Jan 2006, 21:46 GMT
Pascal Van Cauwenberghe compares the Gerald M. Weinberg "It's always a people problem" approach to the Toyata Way "It's always a process problem" approach to the problem of "Mike the micromanager." I believe this resolves the conflict: every problem is a people problem that must be solved now AND an underlying process problem that must be...
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