Personnel Services Delivery System Initiative Begins
13th Nov 2006, 19:04 GMT
The Air Force Contact Center's Web-based services and contact center officially began taking calls after a ceremony at the Air Force Personnel Center at Randolph Air Force Base, Texas. The center is part of a new initiative called Personnel Services Delivery Transformation, or PSD, which uses technology to place the capability for conducting routine personnel transactions into the hands of Airmen via Web-based services and contact centers.
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