Oracle's Siebel Still Dominates CRM Landscape
14th Nov 2006, 21:55 GMT
Siebel led a list of top CRM applications ranked according to their size and expertise in eight vertical markets in a recent IDC report. Not surprisingly, Oracle's other CRM solutions -- thanks to multiple acquisitions over the last several years -- also dominate a majority of the categories. However, in the communications and auto manufacturing verticals, two specialized, best-of-breed vendors ranked highest. "That is, in fact, typical for those categories," said Noel Stevens, senior research analyst for IDC's software vertical views programs. Free WiFi Hotspot Locator from TechNewsWorld Wondering where to find the nearest publicly available WiFi Internet access? Our global directory of 87,000 locations in 26 countries is a terrific tool for mobile computer users.
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