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Latest news articles from Ziff Davis CIO Insight Update:

• Zappos.com: Succcess Through Simplicity
• Thinking Out Loud: Zappos.com's Tony Hsieh
• Case Study: Fast, Simple Open-Source IT
• U.K. Dept of Health: Prescription for Disaster
• DON'T USE Prescription for an I.T. Disaster?
• Pergo's Card-Carrying Communicators
• Ameriprise Invests in SOA for the Long Term
• 5 More Tips for SOA Success
• SOA Success: Five Actions CIOs Say You Should Take
• Microsoft's Security Problems Multiply
• SIM President: Where CIOs Need To Focus Now
• Five Ways to Improve Online Customer Service
• Five Ways to Improve Online Customer Service
• Nortel Expands VoIP Options for SMBs